Privacy Policy
Last updated: January 21, 2026
This Privacy Policy explains how Abaton Belize Wellness Retreats (the “Website”) and Abaton Belize (“we,” “us,” “our”) collect, use, store, share, and protect your personal data when you visit our website, contact us, or purchase our wellness retreat services.
We are committed to safeguarding your privacy and complying with the General Data Protection Regulation (EU) 2016/679 (“GDPR”) and other applicable data protection laws.
1. Data Controller
For the purposes of the GDPR, the data controller is:
Business Name: Abaton Belize
Website Name: Abaton Belize Wellness Retreats
Email: [email protected]
Address: Mile 30 Coastal Highway, Mullens River, Belize
If you have any questions about this Privacy Policy or your personal data, you can contact us using the details above.
2. Scope of This Policy
This Privacy Policy applies to:
- Visitors to our website
- Individuals who inquire about our services
- Clients who book or participate in our wellness retreats
- Individuals who subscribe to our email communications
3. Personal Data We Collect
We may collect and process the following types of personal data:
a) Information You Provide Directly
- Full name
- Email address
- Phone number
- Billing details (note: payments are processed securely by third-party payment providers; we do not store full card details)
- Retreat booking details
- Travel-related or logistical information you voluntarily provide
- Messages sent via contact forms, email, or other communication channels
- Any other information you choose to share with us
b) Information Collected Automatically
When you visit our website, we may collect certain technical data, including:
- IP address
- Browser type and version
- Device type and operating system
- Pages visited and time spent on pages
- Referring URLs
- Cookies and similar tracking technologies
4. How We Use Your Data
We use your personal data for the following purposes:
- To respond to inquiries and communicate with you
- To manage retreat bookings and deliver our services
- To process payments and send confirmations
- To provide customer support
- To send administrative communications (e.g., booking updates)
- To send marketing emails or newsletters (only where you have given consent)
- To improve our website, services, and user experience
- To comply with legal and regulatory obligations
We will never use your personal data for purposes incompatible with those described in this policy.
5. Legal Bases for Processing (GDPR)
Under GDPR, we rely on the following legal bases to process your data:
- Consent: When you subscribe to marketing emails or opt in to communications.
- Contractual necessity: When processing is required to fulfill a retreat booking or provide services.
- Legal obligation: When we must comply with applicable laws (e.g., tax, accounting).
- Legitimate interests: To operate and improve our business, prevent fraud, and ensure website security, provided these interests do not override your fundamental rights and freedoms.
6. How We Share Your Data
We do not sell, rent, or trade your personal data.
We may share your data only with trusted third parties where necessary, such as:
- Payment processors (for secure payment handling)
- Booking or scheduling tools
- Website hosting providers
- Email communication platforms
- Professional advisors (legal, accounting)
- Authorities where disclosure is required by law
All third parties we work with are expected to process data securely and in compliance with applicable data protection laws.
7. International Data Transfers
Because we operate online, your data may be transferred to service providers located outside your country, including outside the European Economic Area (EEA).
Where such transfers occur, we ensure appropriate safeguards are in place, such as:
- Transfers to countries deemed adequate by the European Commission, or
- Use of Standard Contractual Clauses (SCCs), or
- Providers with GDPR-aligned compliance frameworks.
8. Data Retention
We retain personal data only for as long as necessary to:
- Provide our services
- Fulfill contractual obligations
- Meet legal, accounting, or regulatory requirements
- Resolve disputes
- Enforce agreements
When data is no longer required, it is securely deleted or anonymized.
9. Your Rights Under GDPR
If you are located in the EU/EEA (or where GDPR applies), you have the following rights regarding your personal data:
- Right of access – Request a copy of the data we hold about you
- Right to rectification – Request correction of inaccurate or incomplete data
- Right to erasure (“right to be forgotten”) – Request deletion of your data
- Right to restrict processing – Request that we limit how your data is used
- Right to data portability – Request your data in a portable format
- Right to object – Object to processing based on legitimate interests or direct marketing
- Right to withdraw consent – At any time, where processing is based on consent
- Right to lodge a complaint – With your local data protection authority
To exercise any of these rights, please contact us at:
📧 [email protected]
10. Cookies and Tracking Technologies
Our website may use cookies and similar technologies to:
- Ensure proper website functionality
- Analyze traffic and usage patterns
- Improve user experience
You can manage or disable cookies through your browser settings. Please note that disabling cookies may affect certain website features.
11. Data Security
We take reasonable and appropriate technical and organizational measures to protect your personal data, including:
- Secure hosting environments
- SSL encryption where applicable
- Limited access to personal data
- Use of reputable third-party providers
- Regular review of data handling practices
While no online system can be guaranteed 100% secure, we take data protection seriously and continuously work to safeguard your information.
12. Children’s Privacy
Our services are intended for adults. We do not knowingly collect personal data from individuals under the age of 18. If you believe a child has provided us with personal data, please contact us and we will delete it.
13. Changes to This Policy
We may update this Privacy Policy from time to time. Any updates will be posted on this page with a revised “Last updated” date. We encourage you to review this policy periodically.
14. Contact Information
If you have any questions about this Privacy Policy or how your data is handled, please contact:
Abaton Belize
Email: [email protected]
Address: Mile 30 Coastal Highway, Mullens River, Belize